is more than making you satisfied,
it's making YOUR customers' happy
DELIVERING CUSTOMER HAPPINESS
Unlock powerful insights that will help you have intelligent conversations
WHAT WE DO
With the acceleration of digital transformation, companies are now seeing mountains of data that was not visible earlier. But are you extracting the right data and using it in the right way? Let our data engineers show you.
We build, enhance customer engagement platforms to keep your customers happy. Contact center solutions, integrations for seamless workflow, making customer communication truly omnichannel is what we do.
The digital transformation journey needs someone to keep the wheels turning, looking around the corners and keep moving forward. Leave the heavy lifting to us while you keep your eyes on the road ahead.
WHAT WE HAVE BUILT
ARTA is a contact center solution powered by Amazon Connect, integrated with AWS modern technologies and Google Contact API to provide your customers the best possible experience.
It offers an unified view of customer and transaction systems to the agent and enables the agent to communicate with customers in their preferred channel - voice, text or social media platforms
An open and extensible customer engagement platform powered by Amazon Connect
Integrated with leading CRM systems
Multi-channel, Multilingual and Omnichannel
Secure, role based access
Unified, powerful insights to help the agent
Conversational flows that automate customer engagement
Simple set-up, ready to go in weeks
WHO WE ARE
Sandeza aims to play a key role in the technology revolution sweeping the global business world.
We are a business-oriented, customer centric technology solutions company, founded by professionals experienced in technology delivery tailored to business outcomes.
Our engineers and technologists build solution platforms based on our CX framework by leveraging our experience in DB, CRM, AI, ML & Cloud Technologies to enhance customer experience solutions.
WHERE CAN YOU FIND US
13010 Morris Rd.
Alpharetta, GA 30004
SRI SAI Building,
New No 102,Old No 337,
20A Tanjong Pagar Road,
Singapore – 088443