Our mission

is more than making you satisfied,

it's making YOUR customers' happy

Paying Customer

DELIVERING CUSTOMER HAPPINESS

Unlock powerful insights that will help you have intelligent conversations

WHAT WE DO

DATA 

With the acceleration of digital transformation, companies are now seeing mountains of data that was not visible earlier. But are you extracting the right data and using it in the right way? Let our data engineers show you.

CUSTOMER ENGAGEMENT

We build, enhance customer engagement platforms to keep your customers happy. Contact center solutions, integrations for seamless workflow, making customer communication truly omnichannel is what we do.

MANAGED SERVICES

The digital transformation journey needs someone to keep the wheels turning, looking around the corners and keep moving forward. Leave the heavy lifting to us while you keep your eyes on the road ahead.

WHAT WE HAVE BUILT

ARTA

ARTA is a contact center solution powered by Amazon Connect, integrated with AWS modern technologies and Google Contact API to provide your customers the best possible experience.

It offers an unified view of customer and transaction systems to the agent and enables the agent to communicate with customers in their preferred channel - voice, text or social media platforms

  • An open and extensible customer engagement platform powered by Amazon Connect

  • Integrated with leading CRM systems

  • Multi-channel, Multilingual and Omnichannel

  • Secure, role based access

  • Unified, powerful insights to help the agent

  • Conversational flows that automate customer engagement

  • Simple set-up, ready to go in weeks

ARTA Channels

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Voice

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Chat

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Twilio

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Amazon SNS

WhatsApp

WhatsApp

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Amazon Pinpoint

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Messenger

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Amazon Email

ARTA Integrations

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ARTA Technology

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Amazon Comprehend

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Amazon Lex

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Amazon Polly

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Amazon Transcribe

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WHO WE ARE

THE

TEAM

 Sandeza aims to play a key role in the technology revolution sweeping the global business world.

 

We are a business-oriented, customer centric technology solutions company, founded by professionals experienced in technology delivery tailored to business outcomes.

 

Our engineers and technologists build solution platforms based on our CX framework by leveraging our experience in DB, CRM, AI, ML & Cloud Technologies to enhance customer experience solutions.

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WHERE CAN YOU FIND US

LOCATIONS

ADDRESS

USA

105 Lembeth court,

Alpharetta GA 30004

SINGAPORE
20A Tanjong Pagar Road,
Singapore – 088443

INDIA
SRI SAI Building,

New No 102,Old No 337,

Arcot Road,

Kodambakkam,Chennai-600024

GET IN TOUCH

EMAIL

connect@sandeza-inc.com

 

PHONE

+1.470.417.9434

TELL US

Thank you for your message! We will be in touch.