top of page

Our mission

is more than making you satisfied,
it's making
YOUR customers' happy

Paying Customer

DELIVERING CUSTOMER HAPPINESS

Unlock powerful insights that will help you have intelligent conversations

WHAT WE DO

DATA 

With the acceleration of digital transformation, companies are now seeing mountains of data that was not visible earlier. But are you extracting the right data and using it in the right way? Let our data engineers show you.

CUSTOMER ENGAGEMENT

We build, enhance customer engagement platforms to keep your customers happy. Contact center solutions, integrations for seamless workflow, making customer communication truly omnichannel is what we do.

MANAGED SERVICES

The digital transformation journey needs someone to keep the wheels turning, looking around the corners and keep moving forward. Leave the heavy lifting to us while you keep your eyes on the road ahead.

WHAT WE HAVE BUILT

ARTA

ARTA is a contact center solution powered by Amazon Connect, integrated with AWS modern technologies and Google Contact API to provide your customers the best possible experience.

It offers an unified view of customer and transaction systems to the agent and enables the agent to communicate with customers in their preferred channel - voice, text or social media platforms

  • An open and extensible customer engagement platform powered by Amazon Connect

  • Integrated with leading CRM systems

  • Multi-channel, Multilingual and Omnichannel

  • Secure, role based access

  • Unified, powerful insights to help the agent

  • Conversational flows that automate customer engagement

  • Simple set-up, ready to go in weeks

ARTA Channels

Headset.png

Voice

chat-support.png

Chat

Twilio-12.png

Twilio

SNS_edited.jpg

Amazon SNS

WhatsApp

WhatsApp

Pinpoint_edited.jpg

Amazon Pinpoint

Messenger-03.png

Messenger

Email_edited.jpg

Amazon Email

ARTA Integrations

servicenow-header-logo.png
pipedrive.cfffaf18.png
zohodesk.8f1646c0.webp
intercom.63db0bc4.png
freshdesk.9c1e7822.jpg
Developers-LOGO_edited.png
zendesk.61868d29.png
Microsoft_Dynamics_Logo.svg.png
Confluence-blue.png
Doc360.png
Salesforce-20.png

ARTA Technology

Comprehend_edited.jpg

Amazon Comprehend

Lex_edited.jpg

Amazon Lex

Aws.png
Polly_edited.jpg

Amazon Polly

Transcribepng_edited.jpg

Amazon Transcribe

179-1797060_file-dialogflow-logo-svg-goo
rasa-logo.png

WHO WE ARE

THE
TEAM

Sandeza aims to play a key role in the technology revolution sweeping the global business world.

 

We are a business-oriented, customer centric technology solutions company, founded by professionals experienced in technology delivery tailored to business outcomes.

 

Our engineers and technologists build solution platforms based on our CX framework by leveraging our experience in DB, CRM, AI, ML & Cloud Technologies to enhance customer experience solutions.

  • Facebook - White Circle
  • LinkedIn - White Circle
  • Twitter - White Circle

WHERE CAN YOU FIND US

LOCATIONS

ADDRESS

 

USA

13010 Morris Rd.

Suite 600

Alpharetta, GA 30004

INDIA
SAI SADHAN,
125, Thiru Vi Ka Industrial Estate, Ekkatuthangal,
Chennai, Tamil Nadu 600032,

SINGAPORE

20A Tanjong Pagar Road,

Singapore – 088443

GET IN TOUCH

EMAIL

connect@sandeza-inc.com

 

PHONE

+1.470.417.9434

TELL US

Thank you for your message! We will be in touch.

bottom of page