Our mission
is more than making you satisfied,
it's making YOUR customers' happy
DELIVERING CUSTOMER HAPPINESS
Unlock powerful insights that will help you have intelligent conversations
WHAT WE DO
WHAT WE HAVE BUILT
ARTA is a contact center solution powered by Amazon Connect, integrated with AWS modern technologies and Google Contact API to provide your customers the best possible experience.
It offers an unified view of customer and transaction systems to the agent and enables the agent to communicate with customers in their preferred channel - voice, text or social media platforms
-
An open and extensible customer engagement platform powered by Amazon Connect
-
Integrated with leading CRM systems
-
Multi-channel, Multilingual and Omnichannel
-
Secure, role based access
-
Unified, powerful insights to help the agent
-
Conversational flows that automate customer engagement
-
Simple set-up, ready to go in weeks
ARTA Channels
Voice
Chat
Twilio
Amazon SNS
Amazon Pinpoint
Messenger
Amazon Email
ARTA Integrations
ARTA Technology
Amazon Comprehend
Amazon Lex
Amazon Polly
Amazon Transcribe
WHO WE ARE
THE
TEAM
Sandeza aims to play a key role in the technology revolution sweeping the global business world.
We are a business-oriented, customer centric technology solutions company, founded by professionals experienced in technology delivery tailored to business outcomes.
Our engineers and technologists build solution platforms based on our CX framework by leveraging our experience in DB, CRM, AI, ML & Cloud Technologies to enhance customer experience solutions.
WHERE CAN YOU FIND US
LOCATIONS
ADDRESS
USA
13010 Morris Rd.
Suite 600
Alpharetta, GA 30004
INDIA
SRI SAI Building,
New No 102,Old No 337,
Arcot Road,
Kodambakkam,Chennai-600024
SINGAPORE
20A Tanjong Pagar Road,
Singapore – 088443