SERVICES & EXPERTISE
Our services portfolio centers around customer engagement solutions. Connecting and integrating customer engagement ecosystems such as help desk and CRM platforms with telephony and chat systems providing multiple communication channels.
At Sandeza, we bet our future on data analytics and machine learning to help companies provide best-in-class customer engagement.
Our capabilities also include managed services that range from managing cloud infrastructure, application deployment and configuration, ITSM services for ServiceNow and Freshdesk.
Customer and employee experience transformed through automation
Real-time analytics to measure and drive perfomance
Driving efficient product creation lifecycle with Oracle Product Hub
Digital Product Mastering and Asset Publication
PLM to ERP System Integration
Omnichannel Enablement and Optimization
Regulatory Submission Enablement and Optimization
ERP System Retirement and Transformation
Multi-System Product Realization
Configure, Price, Quote (CPQ) Optimization
Digital Product Quality and Manufacturing Optimization
Let us be an extension of your organisation
Implementation Workflow automation