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SERVICES & EXPERTISE

 

Our services portfolio centers around customer engagement solutions. Connecting and integrating customer engagement ecosystems such as help desk and CRM platforms with telephony and chat systems providing multiple communication channels.

At Sandeza, we bet our future on data analytics and machine learning to help companies provide best-in-class customer engagement. 

Our capabilities also include managed services that range from managing cloud infrastructure, application deployment and configuration, ITSM services for ServiceNow and Freshdesk.

Customer and employee experience transformed through automation

 
 

Real-time analytics to measure and drive perfomance

 

Driving efficient product creation lifecycle with Oracle Product Hub 

The Solution

Use Cases

Digital Product Mastering and Asset Publication

PLM to ERP System Integration

Omnichannel Enablement and Optimization

Regulatory Submission Enablement and Optimization

ERP System Retirement and Transformation

Multi-System Product Realization

Configure, Price, Quote (CPQ) Optimization

Digital Product Quality and Manufacturing Optimization

Let us be an extension of your organisation

 
 

Our Capabilities

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Implementation

Multichannel integration

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Implementation Workflow automation

Integrations

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Automation

Integrations

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Automation

Integrations