Solution Architect | Customer Contact | Contact Centre | Omnichannel | IVR | Unified Communications at Collinson Group
Collinson creates and delivers products and services that help our clients build enduring relationships with their customers. Amazing customer service is key to building and retaining customer trust and so we chose Sandeza to help us enhance the customer, client and agent experience. Their expertise in Amazon Connect and CRM system integration has been extremely valuable to us and their custom development to our back end systems enhances that even more. We are extremely pleased with Sandeza’s technical ability and their integration platform and we look forward to greater engagement with them in the future.
ARTA is a powerful, customizable cloud based CCP that integrates with Cx platforms, enhancing agent productivity.